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ameliapritt94's avatar
ameliapritt94
Seasoned Novice
14 days ago
Solved

Fairy Garden EA app Error - "Game Ownership Disabled or Deleted"

My app wont download the fairy garden digital content. I've cleared my cache and logged in and out. Removed mods as well and still nothing. CM edit: edited title for clarity.
error code
  • EA_Solaire's avatar
    EA_Solaire
    10 days ago

    Hey all,

    This issue should now be resolved- please be sure to cancel the queued download in the EA app and try the repair or install again. 

    If you still see an error after canceling and trying a fresh repair or install, please create a new thread! 

smc7196's avatar
smc7196
Seasoned Newcomer
11 days ago

I ordered enchanted by nature and for a little while the rewards appeared in game and were able to be used. Suddenly my game crashed and when I went to repair my game in the EA app this message appeared 

randyroger's avatar
randyroger
Rising Novice
11 days ago

The Game Ownership problem has been on going since the release of the Enchanted by Nature pack was released. Still waiting for EA to fix it. I discovered another problem possibly connected to this. The Lofty Leaf Pond object is broken. I could only find it with the search function. When I tried to eye dropper it in build mode I got a UI exception:

Error: Trying to clone a product with no category tags. This usually means the tag is missing from Client_TagsMetadata tuning.  ProductId=469081
    at widgets.BuildBuy.Navigation::BuildBuyNavigationMain/HandleProductCloned()

The above is from Twisted Mexi's Better Exceptions mod.

I hope this helps some one Fix the problem.

  • fargoes1231's avatar
    fargoes1231
    Rising Traveler
    11 days ago

    I pre-ordered the Enchanted by Nature pack and downloaded it on the same day. I got a message saying Game ownership disabled or deleted. We've paused the download because you don't own this title. happens when I repair the game.

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