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Unicorn5155
13 days agoSeasoned Newcomer
I pre-ordered the new expansion pack but after downloading it a few issues started. I created a sim but it then wouldn't let me into the world only to show white screen. After restarting the app and my computer several times nothing has worked. Trying to repair the pack which only makes the message 'game ownership disabled or deleted' appear.
This is frustrating as I have never faced an issue like this before. I have noticed that others are also being affected too. Does anyone have a fix/ solution?
jlynn_couch
10 days agoRising Newcomer
Same issue here... created a Case for it and I received an email with some (unhelpful) resources and it won't let me resume the case and says it's going to autoclose. So, that's great.
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