Forum Discussion
I pre-ordered the new expansion pack but after downloading it a few issues started. I created a sim but it then wouldn't let me into the world only to show white screen. After restarting the app and my computer several times nothing has worked. Trying to repair the pack which only makes the message 'game ownership disabled or deleted' appear.
This is frustrating as I have never faced an issue like this before. I have noticed that others are also being affected too. Does anyone have a fix/ solution?
Same problem.. I just purchased this new EP 'Enchanted by Nature' yesterday on July 13th, 2025. After checking my internet banking, I found out that they have already taken my money. I received an order confirmation. I examined my order history and found that the status was completed too. The expansion pack is already installed on my add-on, but when I tried to play, it showed a blank white screen. I don't know what I should do.
About EA app Technical Issues & Bugs
Recent Discussions
- 10 minutes ago