Friends list not loading
Hello,
On the right side of the EA app, the friends UI never loads.
Also (likely related) in Apex Legends, the friends always shows as 0 out of 0 despite me having friended people. I cannot invite people to my party.
This issue only happens on my home network, hotspot works.
Tried the following:
- Clear cache
- Reinstall EA app
- Redownload installer and reinstall
- Ports already opened
- Repaired Apex Legends
- Signed in/out
I can send logs but I don't know if they're sensitive nor do I know how to redact them so I'll send only to official EA support accounts
Also attached packet captures, as you can see in the one with an X on it, the server never responds to the websocket messages, but in another capture which I won't attach because presumably it has sensitive information in it, server responds with my friends' usernames and some meaningful binary garbage I can't decypher.
Pre-existing case number 235352879 marked as unresolvable by agent, I hope posting here will be useful.
Windows 11