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Uncin2021's avatar
Uncin2021
Rising Newcomer
2 days ago

Help with Accessing Expansion Packs Purchased In Person

Good afternoon, To Whom It May Concern, 

I have not played on my account since EA removed the Origin app. Previously, I had both The Sims 4 and The Sims 4 Get to Work expansion pack downloaded. However, when I signed back into my account recently, only Sims 4 is being recognized as purchased in my history. Do you all know how I can get my expansion pack back without purchasing it? I still have the disc, but I have a Mac. Any help would be greatly appreciated. 

Best regards,

Hopeless Sims Player 

 

1 Reply

  • Uncin2021's avatar
    Uncin2021
    Rising Newcomer
    2 days ago

    Good afternoon, To Whom It May Concern, 

    I have not played on my account since EA removed the Origin app. Previously, I had both The Sims 4 and The Sims 4 Get to Work expansion pack downloaded. However, when I signed back into my account recently, only Sims 4 is being recognized as purchased in my history. Do you all know how I can get my expansion pack back without purchasing it? I still have the disc, but I have a Mac. Any help would be greatly appreciated. 

    Best regards,

    Hopeless Sims Player 

     

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