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manufan1878's avatar
manufan1878
Rising Newcomer
4 hours ago
Solved

access issue with my EA account

Hello,

 

I am experiencing an access issue with my EA account and require your assistance.

 

The registered email address for my EA account, which is linked to my Steam account, has been disabled under Family Link, and I no longer have access to this email address. As a result, I am unable to log into my account or receive verification codes.

 

My request is as follows:

 

- To update my account's email address with a new email address I can access, or

- To remove the current EA account's Steam link and perform the necessary steps to allow me to link a new EA account

 

To verify that the account belongs to me, I can provide the following information:

 

- EA ID / Username:manufan1878

- My date of birth (as registered on the account):01.03.2011

- My Steam username:denizemre37 

- Some of the EA games I have played on the account:FIFA 23 FC 24 FC 25 FC 26 BF1

- Approximate last login dates: …

- The new email address I wish to use:[edit: email address removed] 

 

I would be happy to provide any additional information you may require. Thank you in advance for your assistance.

 

Yours sincerely,

[Title edit - CM]

 

 

1 Reply

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    4 hours ago

    manufan1878​ 

    We cannot help with this directly here on EA Forums. Please make contact with an EA Help Advisor for assistance.

    EA Help

    Thanks.