Forum Discussion
Same to me, formatted ssd and clean install of windows and EA app.
The problem looks like this :
1) I open the client and I have to accept the new terms;
2 ) exit from client ;
3) I launch the client and the app forgets the login
4 ) I enter the data with the tick on "remember login";
5 ) I exit the client;
6 ) I launch the client and have to accept the new terms;
5 ) I exit the client, return, and the app forgets the login
6 ) endless loop......
P.S. : the only time the app remembers the login is when I have to accept the new terms.
- twinkles211 year agoNew Traveler
Thank you for posting that @ILManzo. That's an excellent summary and exactly what is happening with mine as well.
- EA_Leeuw1 year ago
Community Manager
@twinkles21 @ILManzo, could you both try to make a new fresh Windows Administrator account and see if it happens on that account as well, or if it is only happening to you on your usual Windows account?
- twinkles211 year agoNew Traveler
Hi @EA_Leeuw I created the new admin acct and attached screens. It is the same cycle. I logged in to the EA app on the new admin acct with my credentials, it loaded normally. I closed the EA app, when re-opened, it asks to accept the T&C again. I accept the T&C and close the EA app. When I reopen it again, it prompts for my credentials, *repeat cycle*