I did it, but they always write:
Thanks for waiting, it looks like we are having some technical issues with our tools that are causing us to be unable to retrieve account details and are getting an error, however, this issue has been resolved by our technical team and they are working on the tool to fix it as soon as possible, as soon as the tool is fixed, we we can continue to help you. I would advise you to wait and contact us in a few hours to check if the tools are working, and you can save this referral number [239668812] for future reference. I hope you will understand and accept my apologies for the inconvenience.
After that, nothing happens. I wrote at first on 9th March and a problem still exists and technical team didn’t do something, but I wrote THRICE and always gave this message from they.