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Camicus02's avatar
Camicus02
Rising Newcomer
11 months ago
Solved

Where to file a formal complaint?

How do you go about filing a formal complaint with EA? I've had someone release my real address in gen chat in a Broadsword managed game. They also posted my real name, my wife's name, and my kids name. When I paged on the person I was told by email from the person that runs the game to just ignore them. This is not an acceptable response to being dox'd in a game. 

6 Replies

  • This game sucks ruining my life all the hype but it’s just a scam the goal keepers are too overpowered and save everything this game is a waste of money I would like my money back as I keep getting dnf in my rivals it is crap

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hey SevillaCampeooon​, if having an issue then we are happy to help but we'd ask that you not hijack threads in this manner. 

    Darko

  • soph200310's avatar
    soph200310
    Seasoned Newcomer
    1 month ago

    This!!! I’m having the same issue !!! 

  • kae2222's avatar
    kae2222
    Seasoned Newcomer
    2 days ago

    I've tried contacting the support team they dont do anything and I lost hundreds of dollars in games **bleep** this company 

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    13 hours ago

    Hey all, if our live support team has heard your complaint and it does not qualify for escalation then we would not be able to change that.

    If having an issue then we are happy to help here on the forums if we can.

    Dakro