Re: Royalty & Legacy code/bonus content issues

I activated a key of the newest DLC The Sims 4 Legacy:  first Key for DLC and second Key for Bundle. 

But the DLC does not show up as purchased. I cleaned a cash, but it did not helped. When i try to activate a key again, it tells me, that it is already activated. 

When im entering the game, it tells me, that i already have the DLC, but i cant download and install it from the game.