Forum Discussion

Rising Newcomer

22 days ago

Solved

I bought the game on Steam, but EA is asking me to buy it again.

So I have the game on steam, bought it on discount, yet EA is not letting me play because it wants me to buy the game for a second time. Is there anyway that EA support can solve this, or do I need to figure something out on my own?

EA_mplsnow
21 days ago
Hey p25vbgdyb62b,

It sounds like your Steam and EA accounts are either unlinked or not syncing properly. If you haven't already, please check whether you've linked the Steam account you used to purchase the game to the EA account you'd like to play on. You can do so by accessing the Connected Accounts tab of your EA account page and looking under the 'Linked' section.

If you haven't or would like more information on how to do so, the steps on this page can walk you through the process.

Let us know how it goes or if your accounts are already linked, and we can work from there. Thanks!

2 Replies

EA_mplsnow
Community Manager
21 days ago
Hey p25vbgdyb62b,

It sounds like your Steam and EA accounts are either unlinked or not syncing properly. If you haven't already, please check whether you've linked the Steam account you used to purchase the game to the EA account you'd like to play on. You can do so by accessing the Connected Accounts tab of your EA account page and looking under the 'Linked' section.

If you haven't or would like more information on how to do so, the steps on this page can walk you through the process.

Let us know how it goes or if your accounts are already linked, and we can work from there. Thanks!
MATAnhm20
Rising Newcomer
1 day ago
Hello I had a similar issue. Everytime I open the game it required me to go on upgrade but my EA account was linked to my Steam. I fixed it by copying the files from the EA games folder into the FC26 folder that steam creates when you hit download. Then I went to properties of FC26 in steam, and clicked on uninstall game and I cleared the steam cache (might not need to do this, try restarting the app first). Then I opened steam again, went to install FC and instead of download it started verifying the files. After it finished I clicked Play via steam and the game was now synced for good.