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sbogdanflo's avatar
sbogdanflo
Rising Newcomer
16 hours ago
Solved

I can't find my games collection on EA web

Its so stupid and unprofessional I don't see the games I have already on EA app over any web page for pc my account or any page showing the games in my library I already have from the EA store.

Unlike the other platforms this site is a fragmented mash I just don't understand the simple fact I cannot see my own games library on my phone and web besides the app on pc.

And that is why I'll use the other stores instead where I can see the games collection I already have rather that a shop front all over. 

Its just insulting to use the store as is, when I can't find my own library and games I have a license for like the many other platforms so I don't feel like using this platform or buying anything on it as is when I don't see what ganes and games addons I have or have not when I use my phone where I usually buy things too. 

  • Hi sbogdanflo​ ,

    I have moved this post over to the feedback board for the EA app, since this is a feature suggestion rather than a technical issue.

    While there is currently no dedicated web-based library interface, you can verify your game ownership and active subscriptions (made via the EA app or EA.com) through your account settings.

    Verification MethodSteps to Access
    Primary ClientOpen the EA app directly on your PC or Mac to view your complete interactive Game Library and DLC collection.
    Web & Mobile VerificationLog in to your EA Account Settings and navigate to the Order History tab to view your full transaction history, including base games and expansions.

    We recognise that a dedicated, browsable web or mobile library is a frequent request, and we have shared this feedback directly with our teams.

1 Reply

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    3 hours ago

    Hi sbogdanflo​ ,

    I have moved this post over to the feedback board for the EA app, since this is a feature suggestion rather than a technical issue.

    While there is currently no dedicated web-based library interface, you can verify your game ownership and active subscriptions (made via the EA app or EA.com) through your account settings.

    Verification MethodSteps to Access
    Primary ClientOpen the EA app directly on your PC or Mac to view your complete interactive Game Library and DLC collection.
    Web & Mobile VerificationLog in to your EA Account Settings and navigate to the Order History tab to view your full transaction history, including base games and expansions.

    We recognise that a dedicated, browsable web or mobile library is a frequent request, and we have shared this feedback directly with our teams.

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