This is a cash grab and insane for no refund
On my ea account I brought 2 add-ons for my sims 3 game. It charged my credit card and it said I got both the add-ons on the app. But NOTHING to install or download. And no email either to my email linked to the account. I did everything, I cleared cache, repaired everything, searched around and nothing. Finally got to an actual person after 2 days. Waited for an hour and gave so much information and screenshots. Just for them to say it accidentally got applied to my old ea account that is expired, which I haven't used in over 5 years??? Even though I was on my new account, linked to my email and my credit card. I only used the app. (Mind you, I have brought other add-ons and things in the past 5 years and it instantly applied it to my account that was open.) Obviously it was some sort of glitch. I know the name ID, passwords and emails of both accounts but they could not do ANYTHING since I failed the verification check on my old account simply because I couldn't remember when the last time I used it was, or the last thing I purchased on it- as if I would remember something to the exact date over 5 years ago. So they cannot even ISSUE ME A REFUND OVER THEIR GLITCH???? 60$ gone and nothing to be done. I even begged just to send me the verification email with the product code that was sent to my old email(that no longer exists). Even for that they said no. Mind you, it was supposed to be sent to my email linked to my account which I purchased it on!?! Save your money and delete this corporate loophole of a money grab buisness. I have never seen a system so greedy before.don't hide games when ea play pro subscription has been ended
My ea play pro subscription ended yesterday and I wanted to check if I can uninstall BF6 in my game library via the launcher. No, it just hides the game completely for me. Need to uninstall it manually via windows system settings. Improve this. Every other launcher handles this better.
Do better.
This app has been a nightmare to use since it's launch. I don't understand how a company that has been around as long as EA has could be so inept at designing a simple store. The fact that I can not launch a game I have owned and easily played for 10+ years without having to launch this bulls*t app is absolutely maddening. As someone who is on the go a lot I don't always have access to wifi and the app will not launch on a hotspot. As much love as I have for this game, your trainwreck of an app makes me want to give it up. It's truly unfortunate that this company has been bastardized to this extent and that so many great games are shackled to this atrocity.Goodbye.
Just would like to start off by saying how I much I hate this company. I have never in my life found such hatred in gaming than I have for this company. Treats customers like trash, never solves problems and creates more for a laugh. I do not know for the love of Christ why they got rid of Origin, but it was the worst decision they ever made, amongst the many other horrible decisions they tend to make every single day. The app itself is just a garbage fire of torture. It is impossible to play anything, because the app constantly likes to update, and ruin your ability at opening it at all with plenty of errors that would make even the most amateur coder cry. IPs they just let rot and fester into the ether, never doing a **bleep** thing with them, cash grabbing DLCs that are just not worth it (and that's before the tariffs, might I add), ghosting people who beg for help with constant bugs on the forums, and the obvious and shameless notion that they truly do not care about you. My PC is a powerful girl, VERY powerful. I cleaned her out recently, tried installing the app again and INSTANTLY had problems. Because you have to play games through the app, it's impossible to actually access them without your system being fried to death from the inside out, because somehow, the app it corrupting it. Nope, it's not mods. No mods installed to take the blame, the app is JUST that horrible. You can't even uninstall or reinstall it properly without issues. It's just pointless. This company is pointless. But it doesn't matter, because like always, they'll get their money. They're gonna get richer, and continue treating their customers like scum for the rest of their days. Well, I'm not a masochist. So I'm done. Maybe one day, this company will die like it deserves to and the many games they've neglected will be taken by more respectable, caring companies who are actually worth the money.Hey EA can you fix your customer support and help website?
I've been trying to unlink my EA account from my steam and XBOX IDs. Read the article, risks, and everything, and pressed the unlink button. However, when I refresh the page, the two accounts still remain linked. Is this a glitch on EA's part? I tried to unlink multiple times, which failed. The next course of action I take, make a case for it. After doing so, I use the customer service support just for the advisor to tell me to either follow the link they sent (which is just the **bleep** same unlink article that I've read multiple times already) or I should delete my account, which I don't want to considering I have a pack installed for my sims 4. I ask the advisor if there's any other way, and they said they can't do anything about it. (Mind you, this is the same support that helped me reclaim my account after it was initially compromised). After that fails, I return to my cases, and now my case got closed because there is no fix. However, I intend to resume it as I refuse to give up. I apologize for the heated post. It's just so frustrating because I feel like I've exhausted everything to try to do something as simple as unlinking accounts from my EA. I suggest EA finds a way to fix this ASAP because you cannot tell me this is how you help your community.One of the worst desktop applications I've ever seen
As a software developer, I don't remember the last time I've seen such a horrendous application. The amount of bugs I get weekly is absolutely mind blowing. I encounter new ones every week. On average, I have to restart the app at least 2-3 times before it successfully launches a game. Some days I'll try 10+ times and waste over an hour of my time to end up not even being able to play a single game. What's crazy is that it's been like this for over a year now, and not only has it not improved, it's actually gotten worse. I'm not usually the type to leave reviews, but I really had to take the time to leave this one. Seriously, what the hell is the dev team doing?
The (actual) Friends list problem
5 years since the EA app betas, and the main problems with the friends list has still not been rectified. I'm not here to bash on EA or anything, just asking a question regarding actual functionality that is present in every competing launcher on PC. Why is the friends list limited to 99 friends? - Most other launchers supports at least 400 friends, and I had around 200 friends on Origin. Why does the right click not do anything, no drop down menu or anything? Every other PC launcher has this option. Even Origin had it, so why can't EA app manage friends the same way? Consoles also has the option to manage friends and game lobbies through the friends list. This is the Steam drop down menu. While in a game lobby, you also have the option to invite friends through this menu, or when friends are in an open game lobby, you can join through this menu. Same thing, but in League of Legends. The option to join game lobbies is not in the right click menu, but rather behind the friends' names, as a separate button. Like Origin had. Here is Ubisoft's version. The join/invite option becomes visible when a you or a friend plays a game that both owns. Side note: Ubisoft's client looks almost identical to the EA app. And lastly, here is Activision-Blizzard's Battle.net client. Like with the others, the option to join/invite becomes available when you or your friends are in a game lobby. Why is this functionality so hard to implement?
