Hey EA can you fix your customer support and help website?
I've been trying to unlink my EA account from my steam and XBOX IDs. Read the article, risks, and everything, and pressed the unlink button. However, when I refresh the page, the two accounts still remain linked. Is this a glitch on EA's part? I tried to unlink multiple times, which failed. The next course of action I take, make a case for it. After doing so, I use the customer service support just for the advisor to tell me to either follow the link they sent (which is just the **bleep** same unlink article that I've read multiple times already) or I should delete my account, which I don't want to considering I have a pack installed for my sims 4. I ask the advisor if there's any other way, and they said they can't do anything about it. (Mind you, this is the same support that helped me reclaim my account after it was initially compromised). After that fails, I return to my cases, and now my case got closed because there is no fix. However, I intend to resume it as I refuse to give up. I apologize for the heated post. It's just so frustrating because I feel like I've exhausted everything to try to do something as simple as unlinking accounts from my EA. I suggest EA finds a way to fix this ASAP because you cannot tell me this is how you help your community.One of the worst desktop applications I've ever seen
As a software developer, I don't remember the last time I've seen such a horrendous application. The amount of bugs I get weekly is absolutely mind blowing. I encounter new ones every week. On average, I have to restart the app at least 2-3 times before it successfully launches a game. Some days I'll try 10+ times and waste over an hour of my time to end up not even being able to play a single game. What's crazy is that it's been like this for over a year now, and not only has it not improved, it's actually gotten worse. I'm not usually the type to leave reviews, but I really had to take the time to leave this one. Seriously, what the hell is the dev team doing?
The (actual) Friends list problem
5 years since the EA app betas, and the main problems with the friends list has still not been rectified. I'm not here to bash on EA or anything, just asking a question regarding actual functionality that is present in every competing launcher on PC. Why is the friends list limited to 99 friends? - Most other launchers supports at least 400 friends, and I had around 200 friends on Origin. Why does the right click not do anything, no drop down menu or anything? Every other PC launcher has this option. Even Origin had it, so why can't EA app manage friends the same way? Consoles also has the option to manage friends and game lobbies through the friends list. This is the Steam drop down menu. While in a game lobby, you also have the option to invite friends through this menu, or when friends are in an open game lobby, you can join through this menu. Same thing, but in League of Legends. The option to join game lobbies is not in the right click menu, but rather behind the friends' names, as a separate button. Like Origin had. Here is Ubisoft's version. The join/invite option becomes visible when a you or a friend plays a game that both owns. Side note: Ubisoft's client looks almost identical to the EA app. And lastly, here is Activision-Blizzard's Battle.net client. Like with the others, the option to join/invite becomes available when you or your friends are in a game lobby. Why is this functionality so hard to implement?EA App vs. Origin - Who did it better?
So, after the Origin workaround got removed, I have not had the desire to play much of EA titles. Why? Because the EA app launcher is a mess that has never worked right for me. Game overlay: Origin - Worked fine in every game that supported an overlay. Chats, friends list, game invites, options to join games. All was there. Even a rudimentary web browser. EA app - Serves to only display friends list and chats. Does not allow for joining games, feels clunky to use. And worst of all, it has never worked properly for me in older games, like Mass Effect 3 and Dragon Age Inquisition, so I can never host lobbies that my overseas friends can join anymore, since those games require a working overlay to manage the in-game invite function. Friends list: Origin - Had support for up to 400 friends, if I recall correctly. A healthy number. I had around 200 friends on Origin. - Very similar to how Steam and other launchers manages the friends list. Supported game invites and joining games by right-clicking on the friend you wanted to join/invite, or joining games directly with the nice blue button. EA app - Has a hard-cap of 99 friends! - This is some real BS, which means a lot of re-adding if old friends wants to catch up. No support for joining/inviting friends' games. - This functionality is present in every other game launcher available. Steam, Epic, Ubisoft and so on.. All of them supports game invites and joining through the friends list. Hell, even the CONSOLES has a join/invite function through the friends list. Come on EA, we live in 2025. This functionality should be a given. UI Origin - This was probably the weakest point of the old Origin launcher, where the UI was pretty much the same throughout its lifespan from 2011 and all the way up to the end. But it was functional enough, and easy to use and understand. It did not have a nice dark mode though, as it was mostly white, and the performance was all over the place, with frequent hangs. But it had a much more comprehensive settings menu. EA app - Looks nice and modern, and performs rather well. It feels more complicated to use compared to Origin, and the limited launcher settings tab is hidden behind your name. Library Origin - Showed every game you owned, including those that were part of the EA Play program, if you had previously been a subscriber. This made it easier to re-subscribe since all the games were in your library to download and play for a later date. Origin also supported trial version of games. EA app - Does not show all the games all the time, no trial versions, and any EA Play game you had in Origin is not present. Overall Experience Origin - Functioned as any other game launcher on PC. Intuitive to use, and had every function you needed from a game launcher. Granted, it was prone to hanging and crashing, but when it worked, it worked really well, and it felt like an EA version of Steam, in every good way possible. 9/10 - It had its issues, but it was a serviceable game launcher. EA app - Has not been a great experience in the slightest. The launcher is too limited, and lacks any form of basic functionality you would expect from a game launcher on PC. It feels more like a storefront page with a game library and a tiny friends list tacked on. 3/10 - While it looks and performs well, it does not serve its functionality as a game launcher should. My personal recommendation is for EA to implement a 400 friends cap and the functionality to invite/join games through the friends list, as ANY NORMAL GAME LAUNCHER HAS. That would be a start at least. Any thoughts from you guys?Things take a little longer to load than usual...
cant play any EA games................ ever since i did the pre alpha run in the new BF game i cant connect to the EA app none of my games will load up ( even if i install em through steam)IF they have to connect to the the app then i have a good chance the game will not run and i have done literally every thing down to manually allowing the apps connection to the internet......AM I BANNED?D or something......cuz im starting to think that i am banned CM edit: edited title for clarity.
EA app feedback(mods)
I wish that the EA app would be more friendly towards mod managers and custom software/mods for games. I am trying to launch dragon age inquisition through frosty mod manager and the EA app is blocking me from doing so. Its not like I'm hacking the game to cheat my way all the way to the end game, I'm just trying to add stuff to the game. EA app is just impeding my progress. No where else to get this game besides through EA so make it modable please?
