I can't install EA App

EA App used to be installed on my laptop, but I deleted it. Today I wanted to install it again, but unfortunately when I try to download it, a white window pops up and it does not load (It says that the EA app is not responding). I think it may be related to the fact that EA App is still installed in the application settings on my laptop, but when I want to uninstall it to do it again, I also get a message that it cannot be uninstalled. Please help