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asx98x's avatar
asx98x
Seasoned Newcomer
4 days ago

in-game content

hey 

I made a purchase for the sims 4 add on Key from a store and i redeem it using EA.  but I am unable to instill it is showing that it is on in-game content but i am unable to find it kindly assist.

 

2 Replies

  • asx98x  It looks like you only bought the bonus items for Life & Death, not the pack itself.  These are the items players would get for ordering the pack in the first six weeks or so, and some third-party retailers sell keys for this content separately.  Since EA doesn't help with purchases from unauthorized third-party vendors, you'll need to take it up with the seller.

  • asx98x's avatar
    asx98x
    Seasoned Newcomer
    6 hours ago

     most of the pack i took it from the same seller but for this pack I redeem it while there is another pack is installing Maby this the issue. may I know where I can find in-game content?

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