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wheeinwind's avatar
wheeinwind
New Novice
3 days ago

Issues with kits purchased with moola before the last update

Hello, I have a problem. A few weeks ago, I bought a kit using the MOOLA currency, and now after the latest update, it shows up in the EA app as not purchased, even though it is installed in the game. The EA app does not register it as a purchase, but the marketplace does, and to be honest, that annoys and worries me.

(CM: Thread moved from ES EA app to EN EA app. Please post in the language of the board. CAPS)

3 Replies

  • wheeinwind's avatar
    wheeinwind
    New Novice
    57 minutes ago

    Hello, thank u very much for you response. Even after clearing the Ea app's cache, my problem isn't resolved. The kit I purchased with MOOLA currency only appears as acquired in the marketplace or when lauching the game; however, in the EA App it still show as "available for purchase". I believe this is a issue that needs to be fixed and resolved!

  • Hola, muchas gracias por tu respuesta. Sin embargo, ¿no existe la posibilidad de que esto se pueda actualizar y que el kit que compré en marketplace también aparezca como comprado en la aplicación? Me gustaría poder instalar ese kit desde EA app, pero no me deja, solo me permite comprarlo nuevamente. ¿Crees que pueda existir pronto una solución a ese problema? No es que haya comprado contenido personalizado, después de todo, compré un kit. Hehe, muchas gracias. !!

    (i don't speak english, srry :( )

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