Community ManagerI was forced to upgrade to the EA App in Origin, I literally did not have a choice, I could not click out or exit out of the popup nor could I even attempt to play any of my games in Origin. I was able to play through the EA App for a time (like a week before this happened), but eventually, I had to go back to Origin because it wasn't working. When I upgraded I was unable to open the app, it wouldn't open at all I couldn't even put in my login information it just bounces like it's going to open and then stopps. The EA App launcher helper doesn't work either. Please fix this bug. I cannot play any of my games, not even on Origin because the pop-up to upgrade to the EA App will not go away.
Mac Model: MacBook Air 13″
Version: macOS 14.4.1 about to update to macOS 14.4.5
Timestamp: First issue with EA App (though that might be because it was the PC Version) May 8th 10:00 am EST; First issue the mac version: 5/15/2024 at 12:30 pm EST
When does the error occur: opening the EA app
What is the current version of your EA app: according to the info.plist textedit readout that I accessed in the contents folder for the EA Application the version of the EA App I've installed is "version="1.0""
EA app Error Reporter ID: 07fd7193-9e9c-43b6-a382-9cbab9db29c8
I have an update for ppl who are still having the issue of opening the EA App for the Mac
If you are using MacOs Sonoma version 14.1 UPDATE TO version 14.5 I was able to log onto the EA App (however I did receive an error pop-up saying I can log on with limited features; however that might be because I also had my origin app open. You can only have one open at a time).
Hope this helps! I don't know if it's an official solution, but it got the app open for me however I have yet to be able to play any of my games even after 'repairing' them. That might be because of Mods tho. I will report back in once I either get the games working or delete the mods that are causing issues.
Omg sorry, I should have waited before posting that last message. I was able to open my games and play. I just needed to close the app and open it again. I think that was in part the issue of the error message I received when I also had my origin app opened. I closed origin and then closed the EA App and opened it again and was able to play.
So to recap and in short "UPDATE YOUR COMPUTER TO SONOMA 14.5!"
I tried this yesterday but it still don’t work for me ☹️
I have been playing for a few days on EA instead of origin. Ever since, the game itself has been glitchy to where I just have to restart it every 10 mins. Today, I played and it crashes completely and now my computer (MacBook Air) crashes anytime I turn it on. (It is loading EA as soon as I turn it on for some reason) I can’t click anything let alone even open EA. Now it’s messing with my computer. I know it’s not a data storage issue since I have tons left over after EA installation
