Missing games ive done everything mentioned please help!! Can't afford to but back
If the recent expansions are missing from your order history, then mostly likely they were purchased on a different EA account- this isn't something we can check for on the forums with you, but you can contact live support here so they can help locate what accounts your packs are tied with and explore some options with you.
Community ManagerHi there biskett12
Are your expansions missing from your account? Please look over the order history on your EA account to verify if you're seeing the transactions there for your DLC.
Yes I've looked at my order history and I've printed almost all my reciepts weird thing in my order history on here they don't show Anything since 2022 um I've bought stuff since thank gosh for emails
Community ManagerIf the recent expansions are missing from your order history, then mostly likely they were purchased on a different EA account- this isn't something we can check for on the forums with you, but you can contact live support here so they can help locate what accounts your packs are tied with and explore some options with you.
Yeah I've tried that they keep telling me do this and this and this when I've done all the steps already
They are no help I've been trying they keep telling me clear my cache log out and back in restart app I've done all of this
Community ManagerPlease reach out to the team there again so they can continue to look into this with you- here on the forums we aren't able to access your account details to take a look.
