Forum Discussion

New Novice

10 months ago

Solved

My EA app will not install the updates on The Sims 4

I have windows 11, and have not had any issues until I tried to update it to the lasted update. I've cleared the cache, uninstalled/reinstalled EA app and The Sims 4. Recovery, etc. Nothing seems ...

puzzlezaddict
10 months ago
louie6 If you repair the game (EA App > Sims 4 > Manage > Repair), you'll have the fully updated version without needing to actually run an update. What game version do you see in the lower-left corner of the screen? It should be 1.112 as of this writing.

cattymccarty Is your game downloaded, or are you still getting errors when you try? If the latter, please post a screenshot of the error.

puzzlezaddict

Hero+

10 months ago

louie6 If you repair the game (EA App > Sims 4 > Manage > Repair), you'll have the fully updated version without needing to actually run an update. What game version do you see in the lower-left corner of the screen? It should be 1.112 as of this writing.

cattymccarty Is your game downloaded, or are you still getting errors when you try? If the latter, please post a screenshot of the error.

esvall
Seasoned Novice
10 months ago
I also have this problem when trying to download packs a few of them just says download error
esvall
Seasoned Novice
10 months ago
Can someone please help.
louie6
New Novice
10 months ago
I did try that. However, I double checked the versions today. The only thing different is on my computer screen, it comes up as 1.112.519.1020 DX11. I think I was looking at a different version number. Thank you!