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squishmallows5's avatar
squishmallows5
Rising Newcomer
2 months ago
Solved

Need help.

I have sims 4 and some of the expansion packs, but they're all on my dad's account. He has two-factor authentication on, so I can never really access the game, because we live in two different time-z...
  • EA_Cath's avatar
    2 months ago

    Hey squishmallows5​ , the assistants should be able to transfer your expansion packs to a separate account: https://help.ea.com/en/customer-care/ 

    You may need to contact them with your dad, since one of the accounts is his, he might need to provide some information to confirm the transfer.

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