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JohnConr143's avatar
JohnConr143
Rising Newcomer
1 day ago
Solved

no in my library EA account

I was buy and download Battlefield 4 premium, in notification.. it was my own but the game not appear in my library, please give my game Battlefield 4 premium

  • Hey, I understand why this looks confusing.

    Battlefield 4 Premium is an add-on, not the base game, so it won’t appear as a separate title in your library. It only works if you already own Battlefield 4.

    From what you’ve described, this could be either:

    • The base game isn’t on the account, or
    • A purchase/account issue


    We can’t access account or billing details here on the forums, so for anything related to missing content or purchases, you’ll need to contact EA Help so they can check your account directly: https://help.ea.com.

    They’ll be able to confirm the purchase and ensure everything is added correctly to your account.

2 Replies

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hey, I understand why this looks confusing.

    Battlefield 4 Premium is an add-on, not the base game, so it won’t appear as a separate title in your library. It only works if you already own Battlefield 4.

    From what you’ve described, this could be either:

    • The base game isn’t on the account, or
    • A purchase/account issue


    We can’t access account or billing details here on the forums, so for anything related to missing content or purchases, you’ll need to contact EA Help so they can check your account directly: https://help.ea.com.

    They’ll be able to confirm the purchase and ensure everything is added correctly to your account.

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