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nicemanfriendly's avatar
nicemanfriendly
New Novice
9 months ago

No option to refund Duplicate DLC

I accidentally purchased new Sims pack twice. The refund system did not allow for me to submit a refund request through their service. Other posts on the forums say this type of refund is available. ...
purchase issue
EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
9 months ago

Hi there, 

If you you're unable to request a refund for a duplicate purchase, please reach out to EA Help Support so they can assist you further: How to get help with your EA Account

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