No option to refund Duplicate DLC
I accidentally purchased new Sims pack twice. The refund system did not allow for me to submit a refund request through their service. Other posts on the forums say this type of refund is available. ...
Forum Discussion
EA_cuervo
Community Manager
Community ManagerThe option to start a live chat might depend on the subject you're selecting when creating a help ticket. Please try selecting the EA account as a product and then select "I need help updating my EA account". This usually gives you the option to start a chat.
Perfect advice. I was able to get my refund. Thank you EA_cuervo!
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