No Verification code
I am trying to sign into my EA account the email is mailto:[edit: email address removed] and i remember the password once i put it than it says they will send a verification code to me and i never get them even though i have space for the email and have attempted to sign in 3 times in the last month and never got the emails even the following day please fix this so i can get my account back 2 step verification is supposed to keep my account secure not lock myself out of it
Hi Rjlh416,
If the Login Verification codes aren't coming through for you, can you make sure:
- Your inbox isn’t full.
- You’ve checked the spam/junk folder.
- You or your service provider hasn’t blocked us.
Then try logging in again and see if the codes come through. If not, try to use your backup codes. When you set up login verification for the first time, the backup codes are displayed on the screen with directions to write them down should you need them in the future.
If you didn't write them down at the time, and if you can't retrieve a verification code to view them, you'll need our support team's help to you log into the account and help reset where the login verification goes to. Click this link to get in touch with the support team, and they'll do their best to get you back into your EA account.
- EA_Lanna
