Receiving "Your game failed to launch" error for only Anthem. I am able to launch Apex and Titanfall 2 no problem. I was able to play two days ago and am now receiving the error. I have tried the following:
Uninstall/reinstall of game and EA App
Repair game files
Run as admin for the game and EA App
Run with compatibility mode
Change file location
Update drivers and Windows
Use App Recovery
Delete Anthem.exe and repair game files
Bug report: dce11b7b-83fb-4364-9701-a0bcf5917599
EA Staff (Retired)Hi @FulMetalPanda can you try to put your device in a Clean Boot and then launch the game? If this error continues, would it be possible to get a DxDiag?
I have attempted the clean boot, but the issue persists. Attached is my DxDiag.
The game doesn't support the EA app at all because developers stopped the support so playing Anthem on EA app is impossible while it's still working on Origin.
I have the same issue on a Fresh Windows 10 install with latest GPU updates, there is nothing to do. Players with fresh Origin install can't play the game anymore.
Has there been any update to this? if so this is scugin dumb if we bought on Origin we just can't play anymore is ridiculous
Community Manager@SirKrimsonSins There has not been an update to this as of this morning. The cause has been found, it is a matter of fixing it for everyone. When there is an update for it, I will let yall know here.
EA Staff (Retired)Hi @MagenZion @FulMetalPanda We've seen this message recently with a few titles.
To confirm has the Origin client been completely removed from your device and is EA app fully installed?
Good day @EA_Illium . I have gone through this whole forum form earlies to latest post of this error where in the game has failed, and the one thing i noticed on every one who tried to resolve the problem, its like EA wants to make it the users problem to fix and that nothing can be done on EA's side of things. i was also told of as of this morning 21/05/2023 that i need to come to the forums and seek help here by a EA games support technician insert name (Nameera) and report tis as an issue saying that EA has no recollection of such a problem, and that enough users have the same issue it will be escalated to who i have no idea. "enough users to have the same problem" i have just read through 6 pages of hundreds of people complaining, and i see that even 6 MONTHS after the first complaint EA has done NOTHING to solve this problem.
ill attach my CASE NUMBER for reference and chat logs.
Case #145616216
Status: No Fix Available
Product: Anthem / Platform: PC / Category: Technical support
