Forum Discussion

qu33n0fh3art95's avatar
28 days ago

Packs Aren't Working

My game is saying I need to download packs that I already own. None of the packs that I have already paid for are working. Has anyone experienced this or know how to fix it? This is so frustrating 

1 Reply

  • qu33n0fh3art95​  Does the EA App say your packs are owned and installed or not?  Please look under Sims 4 > Manage > Manage add-ons.

    Please also let me know whether your computer runs Windows or macOS.

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.8,238 PostsLatest Activity: 2 minutes ago