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TawfikMariam's avatar
TawfikMariam
Seasoned Newcomer
6 months ago
Solved

Payment method's issued country doesn't match your store region

Whenever I try to purchase anything, I get the error of payment method's issued country does not match your region. EVEN THOUGH IT DOES. I have called my bank the issue is not from their side, tried ...
pc
technical issues
  • EA_Solaire's avatar
    EA_Solaire
    6 months ago

    Hi @TawfikMariam 

    Have you verified that the region on your EA account is correct?

    If that looks correct, please reach out to live support so they can look into this a bit further and see what's causing this error- here on AHQ, we don't have access to your billing details to see what's going on. You can contact live support by submitting a request here: https://help.ea.com/en/help/faq/using-ea-help/ 

EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
6 months ago

Hi @TawfikMariam 

Have you verified that the region on your EA account is correct?

If that looks correct, please reach out to live support so they can look into this a bit further and see what's causing this error- here on AHQ, we don't have access to your billing details to see what's going on. You can contact live support by submitting a request here: https://help.ea.com/en/help/faq/using-ea-help/ 

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