Forum Discussion

Community Manager

1 year ago

PC EA app - "The app crashed unexpectedly" or "Background Services Crashed"

Hi everyone, A new update, v13.188, has been released for the EA app on Windows. This update seems to include a fix for the "The app crashed unexpectedly" or "Background Services Crashed" error on...

technical issues

uniqueabid

2 years ago

@Serabee Did you mange to solve your problem. I tried many times and reinstall the app but don't work. IF you can please help me

ojciecmajster

1 year ago

I cant login to EA APP. there is a Info about background services failure. See picture.

After restart click nothing happen, and after few second i recived same info.

EA_Pulsar
Community Manager
1 year ago
Hej @ojciecmajster

Please close background applications to run the EA app and then give it another try. Uninstall and reinstall the EA app if necessary, and make sure to add it to your firewall and antivirus exception lists.
- cryan101010
  1 year ago
  I have done all of this and nothing has changed