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EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
10 months ago

PC EA app - "The app crashed unexpectedly" or "Background Services Crashed"

Hi everyone, A new update, v13.188, has been released for the EA app on Windows. This update seems to include a fix for the "The app crashed unexpectedly" or "Background Services Crashed" error on...
pc
technical issues
xoJae's avatar
xoJae
11 months ago

Your EA ID/Username: XOJAE

Timestamp when the issue first occurred (date/time): 04/19/24 10am CST

What Windows version are you using : windows ten pro x64

When does the error occur (opening the EA app, starting a game via the EA app, Steam, Epic, or during gameplay?): opening the ea app

What is the current version of your EA app: unable to check

Please share an error reporter id : d50524f9-bda8-4cfb-8017-8540db85c9ba

Please share the most recent EA app logs : desktop.rar file

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