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Community Manager

2 years ago

PC EA app - "The app crashed unexpectedly" or "Background Services Crashed"

Hi everyone, A new update, v13.188, has been released for the EA app on Windows. This update seems to include a fix for the "The app crashed unexpectedly" or "Background Services Crashed" error on...

technical issues

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Community Manager

2 years ago

Try these troubleshooting steps, thanks.

Download and install all available Windows Updates
Clear the EA app cache: https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/
Run System File Checker to help ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
Perform a clean boot before starting: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/

2 years ago

Ive already tried all of these option none have worked

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