Community ManagerAny kind of time frame yet EA? As you know, you have a big group of people here who cannot play games that are working fine because your broken app won't let us in to play them.
The app crashed unexpectedly error still appears 6 days after I first reported it. Longer for other people.
Please give us an approx time frame that it'll be fixed by.... ..are we talking hours or days?
Right? It's been days since I've been able to access anything on the EA App, because of "the app crashed unexpectedly" error. I think it's unacceptable that this has been going on for a week now, and I'm still unable to access the library of games I paid for.
@EA_Leeuw is there any time frame from EA Re fixing the issue? So many of us are still getting the same error message: app crashed unexpectedly.
We have all not been able to play our games which we paid a lot of money for, and which are perfectly fine. Only the broken EA app stops us from accessing them. It has been over a week now!
A lot of us spoke to advisors etc, and tried everything possible.
How much longer should we wait? Any form of update or communication from EA would be much appreciated. We have all waited long enough!
1 week passed. Even though I took all the recommended steps to solve the problem, I did not get any results. This error is caused by the last update. It's your job to figure this out. A lot of people here who had the same problem were patient enough. I hope you can fix it as soon as possible.
