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EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
10 months ago

PC EA app - "The app crashed unexpectedly" or "Background Services Crashed"

Hi everyone, A new update, v13.188, has been released for the EA app on Windows. This update seems to include a fix for the "The app crashed unexpectedly" or "Background Services Crashed" error on...
pc
technical issues
Narayen's avatar
Narayen
Legend
11 months ago

Hi @EA_Leeuw 

 Here's the version from my screenshot. Yes, it was updated manually.

 

Fogwarden's avatar
Fogwarden
11 months ago

I just tried manually updating and it worked! 

  • Awsomeninja's avatar
    Awsomeninja
    11 months ago

    still isn't working for me

    • EA_Leeuw's avatar
      EA_Leeuw
      Icon for Community Manager rankCommunity Manager
      11 months ago

      @Awsomeninja, @LovelySakuraDoll, @Narayen, @debbylosa, @710lvp2dkdom,

      Additionally, you can follow the steps on how to (manually) update the EA app for Windows here. 🙂

      But it's good to know that this update for the EA app seems to fix the issue for all of you! Many thanks for sharing it here!

      I'll update the thread as well to let others know that there's a new version of the EA app that fixes the issue.

      Thanks again!

      • BBarnebi13's avatar
        BBarnebi13
        11 months ago
        I started Windows in safe mode and only then could I update. It works now. Thanks help for me for everyone
         
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