Forum Discussion

EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
10 months ago

PC EA app - "The app crashed unexpectedly" or "Background Services Crashed"

Hi everyone, A new update, v13.188, has been released for the EA app on Windows. This update seems to include a fix for the "The app crashed unexpectedly" or "Background Services Crashed" error on...
pc
technical issues
kirby-69's avatar
kirby-69
11 months ago

Greetings,

After trying all of the previous fixes in the various discussion (and i mean ALL of them) I noticed that in EA folder in the Start Up menu where you hit App Recovery to 'Clear Cache' there is all so an option to hit (EA App Updater).  After clicking on the updater, my EA App finally launched.  Thus after many days of heartache and  not being able to play my Mass Effect game, I can now play it.

Hope this helps everyone still trying to discover a fix for there EA App.

  • 195ak's avatar
    195ak
    11 months ago
    Name of the application that generated the error: Igoproxy32.exe, Version: 0.0.0.0, TimesTamp: 0x65d4e257
    Name of the module that generated the error: Unknown, Version: 0.0.0.0, TimesTamp: 0x00000000
    Exception code: 0xc0000005
    Offset error 0x0000140d
    Id process that generated the error: 0x1134
    ONTING THE START OF THE APPLICATION that generated the error: 0x01da99750E9F18CF
    Path of the application that generated the error: C: \ Program Files \ Electronic Arts \ and Desktop \ and Desktop \ Igoproxy32.exe
    Path of the module that generated the error: Unknown
    ID Report: D1C8ed47-B172-4E91-BB87-9B2FDB36A51A
    Full name package that generated the error:
    ID application relating to the package that generated the error:

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.6,931 PostsLatest Activity: 48 minutes ago