Forum Discussion

TawfikMariam's avatar
TawfikMariam
Seasoned Newcomer
24 hours ago

Re: [ANSWER IN THREAD] Ongoing Purchase Restrictions on More Sims 4 EPs

Hello, I’m based in Egypt and noticed that The Sims 4 expansion packs is not available for purchase in my EA App, anymore. Could you confirm whether this is a regional restriction or a technical problem, and if there’s any way for me to access them legally? Thank you.

Ps everything used to work just fine 2 months ago.

1 Reply

  • jpkarlsen's avatar
    jpkarlsen
    Hero (Retired)
    17 hours ago

    Try to clear the App cache. Click the three bars and select Help then App Recovery and Clear Cache. 

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