Forum Discussion

Rising Newcomer

Re: [ANSWER IN THREAD] Ongoing Purchase Restrictions on More Sims 4 EPs

I have a problem when ever I like to purchase a the sims4 pack or kit this appear (NOT AVAILABLE FOR PURCHASE , this game is no longer offered in our catalog, but there are tons more games.......) can any one please help me

I have been facing this issue since the end of 2025

if anyone can help please do

1 Reply

EA_LunardustCat
Community Manager
1 day ago
Hi there, please try logging out of the EA app, fully closing it, then restarting the app and logging back in to see if that makes any difference.

There’s also another possible cause. Please refer to the solution shared in this thread.