Re: cannot find my purchased games
@EA_Solaire i used my email to sign in. always the same one. there shouldnt be a mixup
Forum Discussion
8 Replies
EA_SolaireCommunity Manager
Did you check the order history on your account, are you seeing purchases there or is it empty?
It is the same for me. The game wrc does not appear!
- EA_Solaire
Do you see WRC in your account's order history?
No because i bought it in the epic store! It is in my epic store's library.
- EA_Solaire
Have you verified that your Epic account is properly linked to your EA account? Be sure to follow these steps to be sure you're properly linked up.
Yes. I have another ea game (pga) buy on epic. It works well.
- EA_Solaire
In that case you'll want to get in contact with live support so they can review your account and billing details a bit further with you. You can contact live support here: https://help.ea.com/en/help/faq/using-ea-help/
- @EA_Solaire Thank you.
