Forum Discussion

Re: Can't install/reinstall EA Desktop

Hello

After the EA Play addition to the game pass i tried to download FIFA 20. But game pass app couldn't download the ea desktop app so i downloaded it manually. But when i tried to install the app there is a strange issue. The installer looks like its gonna start but it doesn't. So i checked it from the task manager (i hope its the correct translation to english) it looks like it started and works  fine. Actually it looked like 5 or 6 installer apps were working at the same time because of my multiple attempts to run it. So i had to close them from the task manager. I tried re-downloading the installer multiple times and some of the solutions i found on this site. This includes running it as admin and creating an ea folder in C/Program Files. But none of them made any kind of change. 

Is there any fixes for this kind of issue. I can't be the only one here to face them right?

6 Replies

  • tugberktok's avatar
    tugberktok
    5 years ago
    @holger1405 I did look at that thread and tried them already as i mentioned but sadly they did not work. Honestly i don't know what else i can do. Service is new and beta these kind of things are normal. But that fact doesn't change the reality which EA Play on game pass currently unavailable for people like me.
  • Mumushka78's avatar
    Mumushka78
    5 years ago

    Having the same issue. Tried all the things in all the different threads and nothing. It acts like during the download portion of the installation it is not fully downloading all the files needed, so when the installation phase starts it cannot find the needed file and just quits.

    Is there a standalone/offline installation that can be downloaded?

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.7,847 PostsLatest Activity: 2 hours ago