Forum Discussion
199 Replies
- @EA_Kent e55fc62d-29c9-4709-91ea-36d7ca0cbaf1 can't launch burnout paradise (original) that I own on steam
Report ID: c7204afe-7ab6-4242-a0c4-4b19906f033e
Can not launch Mass Effect 3.I bought NFS: Most wanted a while ago on steam (have 24.7 hours on it) and i redownloaded it on my new computer but EA App keeps on telling me there is an error. I have tried everything else but it doesn't work.
24a69744-5586-4cd9-8082-8cca614c3af7
Game: STAR WARS Jedi: Fallen Order
Report ID: c24b6501-2178-4236-b539-1406d8dd6e1e
- @EA_Kent any updates on this yet? it isn't every game just BFV for me while BF4 works ??
BFV worked fine with origin but not with EA app
uninstalled both app and game and reinstalled and still no luck I'm about to request a refund of the game I purchased today. The EA App has been out for long enough that this kind of stuff shouldn't be happening anymore. I didn't even buy the game on EA, and if EA is going to require their launcher be used then I guess I'll just stick to non-EA games. I don't have a lot of time to game and having to troubleshoot EA's awful infrastructure just takes even more time away from me.
9d39a8b8-e6b9-4aa6-bd34-30c0be921924
@EA_KentCase #141494341 Sims 3, Report ID
272020f2-e7b0-4313-b4cd-68e61ff71091
- @EA_Kent b8d3328f-2fd2-4c26-85f9-e4515e96c82d
@EA_Kent can we get an update on the fix for the app we're being forced to use that won't let us play the games we paid for?
@EA_Kent
do you have any further updates yet? thanks in advance- @EA_Kent 3eb4f4a7-44fb-4f0a-999f-703e42b8e849 Mass Effect LE
f66c689e-1688-4aa7-a3af-87fd2a234478
- @EA_Kent a9514558-5321-4abc-99bc-8f30abef3341 cannot launch Sims4 and it has been an issue occurring over the past 2 months. Within the 2 months, I could get it to launch for a few times, but now again I am back at where I was - have tried all the different suggestions on how to fix this and it has not worked.
Report Id:
403baeff-f24a-4260-a154-5960e4b679d0
Came here to post this as now my EA App is throwing up a different error now. I want to finish my playthrough of Andromeda but I can't until this is fixed or I use the work around to use Origin again
- @Torean0318 is there a solution for this topic`s origin problem? This "our end" issue?
- @id_mindyourhead Unfortunately, no. It seems it has something to do, atleast in my library, that EA App requires a different version of a game installed then the one I installed from Steam. If I go to my library, Andromeda says that I have an incompatible version installed oddly enough
Bumping because I want to spread out this issue for EA to see. Even when Andromeda is uninstalled through Steam yesterday, the EA App has not updated to say it is Uninstalled. I believe the EA App is looking at a different directory and thinks the game is installed there, when its not, or its not recognizing the steam folder as the actual directory. I think this is atleast my issue, and I'd like to hear thoughts from others
6bbaf39a-9af9-4171-805f-711a948ad13d can't launch the sims medieval
@EA_Kentb97d4326-6f57-4347-9938-20d166411405 can't launch anthem without having " your game failed to launch" tried every solutions on ea app and can't launch either on old origin version, its caused by the migration of every origin account on ea app, help me please
@EA_Kent14643bf3-7795-44b8-be9d-de4e0900ae1a ID Report for FIFA 23
NFS Unbound doesn't launch either . I will note that I have gained an access to EA Play through my subscription to PC GAME PASS, so both of my XBOX and EA account are linked to each other. So now I enter to my EA account by simply clicking the XBOX icon, or I won't be able to access to EA Play membership otherwise.
I may say that the error that pops up when I try to launch the games without running is " Run as administrator" is different to the error when I run the EA app and the game as admin, the first error message says: "We couldn't launch your game". And the second error says: "You don't have access". Hint- Look at the pictures in attachment.
I hope you guys resolve this issue fast, before it becomes meaningless.
Best of luck, thanks!Edit: I tried other games like Battlefield 2042 and FIFA 22, no issues at all, I came out with a conclusion that only Games that requires EA Play Pro(only 10 hours trial for EA Play membership) have problems to launch and access. I hope that I made it more clear.
Update: Problem solved, issue no more, thanks!
All I did was restarting the PC( I know that I should've try it at first but I couldn't because I was doing downloading other games and didn't want to corrupt the installation and preferred to wait until they're finish installing).@EA_Kent 04f539cf-4a82-49c3-80c5-0a82c68ed8d3
Can't launch NFS The Run. It works on my other machine.
- thefailedbeta2 years agoSeasoned Veteran
b0fa167b-9a81-4391-af11-6edaf3beb74d
I'm unable to launch the Sims 3.