Re: [CLOSED Oct. 2023] "You Don't Have Access" error in EA app for Steam/Epic Games

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@HunkaBurninL0ve wrote:

 

Quote:  @HunkaBurninL0ve, we checked the Error ID and it doesn't seem like you're getting the exact same error as others are reporting/where this thread is about, so the "You Don't Have Access" error in the EA app when launching a game via Steam or Epic. Could that be correct?

 

@EA_Leeuw   

Indeed!  I'm proud to have charted my own personal route to the "You don't have access" error.  The fact that the same two games EA App refuses to recognize as owned (BFV and BF1) are the same two that throw the Access error (bfv.exe and bf1.exe) seems like a clue.

 

 

At the risk of redundancy, I shall restate my situation again.

 

1. Everything is fine under Origin.  So naturally EA had to disable Origin on Feb08.
   
   
2. EA App recognizes all of my Origin games (obtained via EA Play) except BFV and BF1.  For instance BF2042 and CnCRemastered are there.
   
   
   • If EA App is already running and I endeavor to launch either of these directly -- e.g. bfv.exe or bf1.exe -- I get the familiar Access error.
     
     
   • If EA App is not already running, running bfv.exe or bf1.exe simply launches EA App with no other conversation.
3. Since EA App does not list BFV or BF1 in My Collection, I endeavored to to add them.
   
   
   • Attempting to add BFV or BF1 to My Collection (Manage -> Add to collection) briefly says "Watering the plants ..." then quits with no apparent change.  
     
     
   • Attempting to Download BF1 briefly states "Watering the plants ..." then pops up the "There's a problem with your download" error.
   • Attempting to Download BFV is different.  It briefly states "Watering the plants ..." then produces the "Download Options" window then the "Terms of play" window before "Preparing ..." to download for several minutes before * out with "There's a problem with your download".

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New stuff:

@EA_Leeuw 

I bumbled into a solution that seems to have solved all of the above problems.  I don't know if this would apply to anyone else.

1.  Re-enabled Origin by the Origin hack .
   
   
2. In Origin I uninstalled BF1.
   
   
3. In EA App I reinstalled BF1.  At some point (sorry, I don't recall when) BFV also appeared and suddenly EA's My Collection and Installed lists were in sync with Origin's lists.

Everything now works as it should, I think.  Thoughts:

• The enabling feature was the Origin hack .
• I don't know why BFV was suddenly visible after uninstalling/reinstalling BF1.  I was expecting to uninstall/reinstall BFV as well.  I long suspected that uninstalling from Origin and reinstalling from EA App would clear up my problems, but with Origin disabled I couldn't test that.
• The uninstall/reinstall process seems lossless.
• This could solve many other users' problems.
• I shouldn't have to work this hard.