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Re: EA App failing to launch game, and crashing or black-screen

Well I found a fix. If I set the EADesktop exe to run as admin (not the launcher but hte desktop app), it works. Looks like there was a permission issue for EADesktop to launch the game exe. So fixed for this one. Until I find the next EA screwup.

CM Edit: Keep it civil. 

5 Replies

  • PJ_Rydecker's avatar
    PJ_Rydecker
    3 years ago

    I have been playing sims 4 from steam for ages. Yesterday I tried to launch it and everything happened as normal. the EA app launched then crashes and restarted but doesn't launch the sims game.  I have tried everything in this thread and uninstalled both the sims from steam and the ea app and then reinstalled sims on steam and then launched it so a new version of the ea app is launched.  it still doesn't work. I have tried to launch the sims 4 directly from the ea app the same thing happens.  Any help is much appreciated. 

    Playing on a good PC win 11 64bit, 16g ram, both steam and the ea app are on my d drive. I am at a loss I have done nothing but turn off my computer overnight since the last time it worked.

  • I'm having the same issue! Great computer, just turned it off and went back 4 hours later and...NOW it says its a launch failed, something on EA's side went wrong. No clue how to fix this as I re-downloaded the game already, restarted my computer, and have tried all day to get back in...What is the fix? I am the admin on my computer!

  • Xyler20's avatar
    Xyler20
    1 year ago
    @SourLemon33 Sorry to necro a post, I was having Jade Empire freezing (with it saying "not responding" in task manager) a few minutes after starting it up. I was trying all the common fixes and nothing worked until I found this, even though the EA App didn't appear to be crashing, so thank you!

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