Forum Discussion

Re: EA app Fails to Remember "Keep me signed in" Option

This works for me. Copy paste from forum.

  Have a Microsoft account with EA Pass/Xbox Gamepass. Have an EA Play game downloaded through xbox game pass and a shortcut icon on the desktop. Log out of any relevant accounts excluding Xbox.

  1. Reboot PC(to clear any running EA processes that are probably running and their data).
  2. Attempt to run game downloaded through xbox game pass via icon.
  3. select "keep me logged in" EA Login Screen
  4. Login via Xbox button
  5. Select "Keep me logged in" on microsoft login screen (this may not do anything)
  6. Complete Login
  7. Reboot PC(to clear any running EA processes and their data).
  8. Attempt to run game again

2 Replies

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @ButcherTR wrote:

    This works for me. Copy paste from forum.

      Have a Microsoft account with EA Pass/Xbox Gamepass. Have an EA Play game downloaded through xbox game pass and a shortcut icon on the desktop. Log out of any relevant accounts excluding Xbox.

    1. Reboot PC(to clear any running EA processes that are probably running and their data).
    2. Attempt to run game downloaded through xbox game pass via icon.
    3. select "keep me logged in" EA Login Screen
    4. Login via Xbox button
    5. Select "Keep me logged in" on microsoft login screen (this may not do anything)
    6. Complete Login
    7. Reboot PC(to clear any running EA processes and their data).
    8. Attempt to run game again

    This is great! Thank you for sharing!

    Cheers!

  • jkaufma's avatar
    jkaufma
    2 years ago

    Is there a solution if you have an "old" Email account login?

    I have the same issue, and it is really annoying. I guess not more people are reporting it because it's even more annoying to write about it in some forum, investing even more time than simply looking up the login password and email again. Personally, I have a small file on the desktop to copy and paste the info to, so I don't have to type it every time.

    It's these little things that make the difference and determine the acceptance of your launcher. If I don't have to, I don't even bother logging into the EA app. By the way, this was also the case with the older Origin app. I've since replaced my hardware, including the hard drive, so I assume it is fair to say it must be the software. Steam, GoG, Epic, etc.work just fine.

    Nonetheless, have nice weekend 🙂

Featured Places

Node avatar for EA app Technical Issues & Bugs

EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.Latest Activity: 9 minutes ago
8,781 Posts