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EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
2 years ago

Re: EA App Game Library Is Empty? Look Here!

@Slinkachu448 There is a way to sync up the account. If one works and one does not then what we suggest to test this is to first reset your password to the EA account.

Then add either a secondary email or a phone number for login verification. Once that is set up, log into the origin EA account using one of the alternative methods. This has worked for others but isn't 100% effective all the time.

2 Replies

  • KawinR5125's avatar
    KawinR5125
    2 years ago

    Dear ea team I did each an every thing exactly According to how you said in the thread in page 9 .. nothing changed still Getting the issue.. is there any way I can get the refund. Is there any official email I can write to . Please help me . I'm helpless here. Paid a lot of money to buy this game but cannot even download the game yet.

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