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Re: EA APP ICON is White/Blank and doesn't open/launch?!

Actually, I believe I just got it to work, I went through the Xbox PC app and chose EA Play (since I have Game Pass Ultimate) and it said to choose EA Installer, so I did. Then it said I already had it installed, so I hit repair and it's working now. I'm not sure if you can do it through the Xbox app without Game Pass, but you can give it a try.

5 Replies

  • Simzinoz's avatar
    Simzinoz
    1 year ago
    @StingrayX Unfortunately I don't know what is Xbox PC app. I don't have a xbox. I just play The Sims 4 in my computer. I only use EA app for that. And I don't have Game Pass Ultimate. ☹️
  • @Simzinoz okay, i figured it out. you should download the ea installer from an ea website. then you should open this installer and a window will pop out where you can choose to run the app or repair. click repair and restart pc and log again into ea. i had to repeat this whole process 2 times so it might not work right away. hope this will help!!
  • Simzinoz's avatar
    Simzinoz
    1 year ago

    @alichapralichaThank you very much. According to what you said, I dug in to my dowloaded files, because I save all of my programs .exe file. I found it and as you said I had to do it twice. But I didn't trust it to be fixed like this. So I gave it a couple of days. Every time I opened the computer I checked if it still works. .for now it still works. But I want to say the icons all still the same white/blank. I don't know why. But I'm fine with that as long as it opens. I appreciate all of yours time. Thanks again to all of you.

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