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Re: EA App installation, "Something Went Wrong" error

I'm on Windows 11... Just received an Email from an EA representative, explaining how to uninstall and fix a game within the EA App and how to clear cache for app/game when I clearly told them it is the EA App I can't install and that I just want to know what the error code means that I keep getting, while trying to install their app. Is this really hard for them to understand?

BTW if anyone at EA is reading this and want to check what my Error code means that would be great thnx... Error Code: INST-3-1316

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Widow3cdo
2 years ago
I found out what my Error Code: INST-3-1316 means, "Product: EA app -- Error 1316. The specified account already exists."
and it doesn't matter how often or when I try to install the app I get that error as well as this error "INSTALLER_ERROR_UNKNOWN = EA app encountered an error during the installation. Try again a bit later."
Finally fixed my issue using a troubleshooter you can download here from Microsoft Fix problems that block programs from being installed or removed - Microsoft Support it works on windows 11 also.
Dnptr1
Seasoned Newcomer
5 months ago
How to do it ?