Re: EA App installation, "Something Went Wrong" error

@kaspence  I think I can speak for everybody here when I say we empathize & sympathize with you. Whether it be gaming software or business, corporate executives are making it okay to drop the ball on their customers & consumers. Tech support is so far removed from the developers, it makes no sense to even pay them for not knowing how anything works. There is no more proper QA (testing), which tech support knows nothing about either. Last I will say is that I've worked hardware & software tech support, as well as ended my career as a software consultant. I had to know what I was doing every step of my career, and was trained very well. The world is changing, and I can't say it's for the better. Definitely not for us on this end of shoddy everything. Integrity, pride, and ownership has been thrown out the window in lieu of profits.

I said all that to say we understand, and I don't think there's a thing this place will do about what is happening with that blasted app. They'd have to introduce QA into a world that throws things out there without having to test it to death. We had to have ours tested in the department, division, company-wide, beta-testers, back to developers and all over again before we could release software to the world. No longer is the case, and there's nobody in between that is accountable for getting it right.

All I can say is, "Sigh." None of this will end well, but greed is the name of their game. Once they have our money, they could care less what happens after that.