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AhmedElmadany's avatar
AhmedElmadany
4 years ago
Solved

EA App installation, "Something Went Wrong" error

Every time I try to install it, it gives me this screen 
bug
mac
pc
  • Bobinen's avatar
    Bobinen
    4 years ago

    I had the same issue and the following worked for me: I checked all the "Microsoft Visual C++..." under "Apps"  and choosed "Repair" where it was available. I restarted my computer and then the installation went just fine. 

kaspence's avatar
kaspence
3 years ago

Thank You for your reply, it helps to know that I am not alone. I think that they have turned off the ability to Chat so I have no way to get any help any more. I just get an auto response that is not helpful with a comment 'if I am still having problems to reply! I'm in a never-ending loop!

KingRayVeteran's avatar
KingRayVeteran
Rising Veteran
3 years ago
@kaspence Even if you do get to tech support, they don't know anything and will blame everything except the app. I got to them, and trust me, it was a waste of time. You have to go through ea.com to get to tech support. Good luck with them. Maybe you'll get someone who knows what they're talking about. Ciao!
  • kaspence's avatar
    kaspence
    3 years ago

    Thanks I’ll keep trying to get a tech person. 

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