Re: EA app isnt letting me download it takes two even though i have gamepass

Still not resolved.😕

Xbox Game Pass on PC...log in to EA pass to try and download It Takes Two but it just gives me the orange whirling circle for a second when you press the download button and then nothing happens. You can't install it directly from Xbox app nor from the EA one at this point.  

@Hippolungs, thanks for the info!

And can you please try to reboot your PC to see if you can now download the game via the EA Desktop app as normal? 🙂

If that does not help, I would recommend some troubleshooting steps. For example:

Clear cache of the EA app and Xbox app, set an exception for the EA app in your AV/Firewall, disable VPN, run as administrator.

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@Hippolungs wrote:

Xbox Game Pass on PC...log in to EA pass to try and download It Takes Two but it just gives me the orange whirling circle for a second when you press the download button and then nothing happens. You can't install it directly from Xbox app nor from the EA one at this point.  

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Same for me. And none of listed above help. Neither clear cache for apps (in particular EA desktop) nor this https://answers.ea.com/t5/Bug-Reports-Technical-Issues/Address-game-download-install-issues/td-p/9862645 . Still the same effect when I'm trying to download. But other games still can be downloaded.

Hi @EA_Leeuw , I am experiencing the same issue as well: when I click on "Download" button for "It Takes Two", I can see only a spinning wheel for a second and then it disappears without anything happen. I can download other games from EA Play fine. Tried to reinstall EA Desktop, clear cache and manually remove folders from C:\ProgramData\EA Desktop - nothing helped.

It just looks so

And nothing. Running as Administartor doesn't help neither numerous reboots.

Win 10.

I've mentioned it before. No, with other games I don't have the same issue. I didn't test all the games, but with the ones I did everything is ok.

Thank you very much @qpldb. 

@EA_Leeuw is gone for the day but I'm now looking into this. I noticed that both you and @anzuth are having this issue.

In which region are you located?

Currently having this same issue. 

I thought the EA desktop app might just not work right but it lets me download another game just fine, star wars jedi fallen order installed without issue.

xbox app also installs other games fgine, it's just it takes two that doesn't work correctly for me.

I'm located in the Netherlands, maybe there's a server issue there?

I am located in Russia.

Thank you @qpldb.

@steijn 

Did you try all the troubleshooting mentioned in this thread such as:

• Rebooting your PC
• Clearing the cache via App Recovery
• Trying to download the game through the Xbox app
• Clearing the files as mentioned here
• Temporarily disabling your anti-virus/firewall/VPN
• Reinstalling the EA app

I also have the same problem, I click on download and nothing happens.

I've tried all the solutions here, but nothing works.

I also noticed that the Crysis Remastered page doesn't load at all

Trying these and same problem here

Yes i have tried all these steps, i have also tried repairing the xbox app via windows. 

The issue occurs to me as well. Rebooted the PC, reinstalled the app, ran with admin rights, cleared cache, deleted folders as per the instruction. I get the spinning wheel for a second or two and then nothing. Happens only for It Takes Two. I'm located in Poland.

Please fix this. Adding to the sour feeling is the fact that it lets me buy the game - great EA, thanks, but no, I already paid for it.

(It'd just be better if EA games available in gamepass would just be downloaded there)

I'm also having the same exact issue but from South Africa and still after trying all the fixes mentioned.
I think I have had this issue before with one of the newer EA Play games but then after a couple of days the Download button actually worked