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msdaisy22's avatar
msdaisy22
3 years ago

Re: EA App not opening on D Drive

I realized some more information may be missing so here is some more info: attached is my first "error" message from the EA APP when I try to open it from the D Drive & attached is my second "error" message when I restart the EA APP after the first "error" message. 

First Error Message: "Unresolvable Error occurred. Please restart the app." 

Second Error Message: "The background services aren't responding, so we're kicking off the update manually...."

If any more information is needed, please let me know. I will be happy to give it! 

3 Replies

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hey @msdaisy22,

    It is likely that this issue is being caused by you trying to install the EA app on your D drive. This is unfortunately not possible, as the EA app can only be installed on the C drive.

    It is only possible to download/install specific games, that you download via the EA app, on another drive. Not the EA app itself.

  • Wisico1850's avatar
    Wisico1850
    2 years ago

    EA should have left it to steam in 2011. Always with the broken app, not starting games, now using 300mb on my C drive SSD for no reason... THANKS EA. good thing the last game I purchased full price was Battlefield 3, the start of the end.

  • Blackdevil383's avatar
    Blackdevil383
    2 years ago

    Just tried to install titanfall 2. I have been struggling for over an hour now and i give up. I am just here to vent. This * broken piece of * can't even be installed on chosen drive. WHAT A JOKE. unfortunately i won't be playing the game as it is stuck in PREPARING when i try to install it. Just shut this * down already and move to steam. i pray every day.

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