Forum Discussion

Re: EA Desktop App - Library won't load


@HOSS_2A wrote:

This issue has existed for many months, aaaaaannnnd it's still not fixed. 😞 

Anyway, here's what I do every-time that I need to play something from their failed app.

This is under the assumption that your game/s are installed, and everything is up to date on your system.  This might work for some but not all.  I take no credit for this bandage, I spotted it somewhere else months ago so kudos to that person.

CLOSE/EXIT the EA APP once you see your library isn't loading.

OPEN TASK MANAGER on PC.

SEARCH the list of BACKGROUND PROCESSES and look for EA BACKGROUND SERVICE - End that task.

Now re-open your EA APP. 

Your library should show itself loaded.

If not sorry, since I'm not on their payroll I refuse to troubleshoot for them.

I've reported the issue to them multiple times when I first noticed it, and haven't received a single response or acknowledgment that they received my bug report. 🍺


Yes! This worked for me too. Thank you so much! Should be at the top with "Accepted Solution" 

1 Reply

  • SilentK008's avatar
    SilentK008
    Seasoned Ace
    2 years ago

    Closing the EA app that had not loaded my games

    deleting the EA Background service in the task manager.

    Then starting the app agian. This time with my library full.

    There is a lot of tap dancing with the app to get to the playing part.

Featured Places

Node avatar for EA app Technical Issues & Bugs

EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.Latest Activity: 31 minutes ago
8,796 Posts