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ustunab's avatar
ustunab
New Traveler
5 years ago

Re: EA Desktop keeps logging out after every session

Product: EA Desktop
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Player Profile
When did this happen? (dd.mm.yy hh:mm) 25.06.2021
Summarize your bug I have login every single time to open up Ea Desktop.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Try to open Ea Desktop after restarting your computer.
What happens when the bug occurs? I have to re-enter again my mail and password.
What do you expect to see? Please fix it.

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Do someone experience this problem?

4 Replies

  • EA_Jason's avatar
    EA_Jason
    Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
    4 years ago

    Hi @MSU_Guardian,

    I have merged your post with the main topic about this issue. 

    You can read the accepted solution for more information about what is going with this issue. 

    For now I do not have any further updates to share. 

  • V3nti1ator's avatar
    V3nti1ator
    New Novice
    4 years ago

    I don't even need to reboot. Just close EA Desktop, and start it again. Login info is totally gone.

    I have Game Pass Ultimate, but i can't use it for login as my old EA Account have purchased stuff.

    That account is linked with Game Pass anyway, so no need to use Xbox account.

  • yavuzirfanoglu's avatar
    yavuzirfanoglu
    4 years ago

    I have started the EA app by right clicking and selecting "Launch as Administrator". I entered my info then login the app. After that even if I killed the app, it automatically logged in back.

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